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I wonder how much of this mindset comes from dealing with local/smaller and more humane businesses which actually gave a damn about people
Customer: I’m never coming here again!
Me (internally): that’s very kind of you
Next week: they’re back
Welcome back!
Always crosses my mind when I see a viral vid of some shithead berating service workers. “I’m never coming back!”
That shit isn’t the cutting threat you think it is in this moment.
Look, if it were up to me I’d love to help you out. I have to think of this way though… My wife and kids would be awfully sore at me if I came home unemployed for breaking company policy like that.
See, that would require them viewing you as human.
